Code of Conduct
NVA Code of Conduct regarding inappropriate behavior
An acupuncture treatment by an NVA member must take place in a safe and pleasant environment, for both the therapist, the patient, and for a colleague or intern. No form of inappropriate, unwanted, or inappropriate behavior or abuse of power belongs in this environment, whether verbal or physical.
The NVA clearly emphasizes this in its regulations and professional code.
Patient's Position
Acupuncturists affiliated with the NVA are aware that professional requirements are placed on a treatment relationship and are expected to be conscious of the dependency relationship and the vulnerable position of the patient. Treatment usually takes place in a one-on-one situation, where the patient is physically touched and sometimes in intimate areas.
Involvement may exist in a professional sense, but there is no place for entering the patient's personal sphere.
An acupuncturist affiliated with the NVA is aware of the effect of physical touch and treating acupuncture points anywhere on the body. This requires carefulness in the form of providing explanations and seeking permission from the patient. The acupuncturist adopts a respectful attitude towards the patient's views and any objections, so that the patient perceives the care environment as safe.
The acupuncturist's practice may have a contact person where the patient can address a complaint. It is possible to file a complaint against an acupuncturist through the NVA's complaints procedure. More information can be found at www.acupunctuur.nl.
Position of the acupuncturist
The one-on-one treatment also puts the acupuncturist in a vulnerable position. An acupuncturist works in the service of the patient. The acupuncturist should be approached with respect. Making inappropriate allusions and entering the personal life sphere of the acupuncturist is not desired. The accessibility and availability of the acupuncturist are determined by him/herself and, if necessary, communicated unequivocally with the patient.
