Code of Conduct
NVA Code of Conduct Regarding Boundary Crossing Behavior
An acupuncture treatment by an NVA member must take place in a safe and pleasant environment, for both the therapist, the patient, and for a colleague or intern. No form of boundary-crossing, unwanted, or inappropriate behavior or abuse of power belongs in this environment, whether verbal or physical.
The NVA emphasizes this clearly in its regulations and professional code.
Patient Position
Acupuncturists affiliated with the NVA are aware of the professional requirements for a treatment relationship and are expected to be conscious of the dependency relationship and the vulnerable position of the patient. Treatment usually takes place in a one-on-one situation, where the patient is physically touched and sometimes in intimate areas.
Engagement may exist in a professional sense, but there is no place for entering the patient's personal sphere.
The acupuncturist affiliated with the NVA is aware of the effect of physical touch and treating acupuncture points anywhere on the body. This requires carefulness in terms of providing explanations and obtaining consent from the patient. The acupuncturist is respectful of the patient's views and any objections, so that the patient perceives the care environment as safe.
The acupuncturist's practice may have a contact person where the patient can address a complaint. There is the possibility to file a complaint against an acupuncturist through the NVA's complaints procedure. More information can be found at www.acupunctuur.nl.
Position of the acupuncturist
The one-on-one treatment also puts the acupuncturist in a vulnerable position. An acupuncturist works in service of the patient. The acupuncturist should be approached with respect. Making inappropriate remarks and intruding into the personal life of the acupuncturist is not desired. The accessibility and availability of the acupuncturist are determined by him/herself and, if necessary, clearly communicated to the patient.
